Your notification of charges (Ihre Vorschreibung)
Your notification of charges gives you an outline of your contribution towards the cost of your care and provides a break-down of your charges. It also contains any credit entries that have been made to your account.
Your notification of charges (Ihre Vorschreibung)
The grey field shows your name, your client ID number and the number of the current notification of your charges.
Your contribution at a glance (Ihr Kostenbeitrag im Überblick)
This box provides a break-down of your contribution towards the cost of the services you receive. It also shows any credit entries that have been made to your account.
Your itemised notification (Ihre Detail-Vorschreibung)
Your itemised notification specifies the individual services you receive. You will see for example which services you receive how often and at which cost and which share of the cost will be paid by the Vienna Social Fund.
Settlement of mobile and semi-residential Services (Abrechnung mobile Dienste und teilstationäre Leistungen)
The contribution towards the cost of mobile and semi-residential services ist invoiced two months in arrears.
Units of service & rates (Leistungseinheiten & Tarife)
Here you will find the individual units of service provided to you and their actual price (rate).
Break-down of your contribution (Zusammensetzung Ihres Kostenbeitrags)
This is your contribution per unit of service
Funding from the FSW (Förderung durch den FSW)
The orange section shows the financial assistance paid towards your care cost by the Vienna Social Fund (FSW).
Advance payment (Vorauszahlung)
The contribution towards the cost of accomodation and care and of care for persons with disabilities has to be paid monthly in advance. Here you will find the invoiced units of service, the applicable rate, the amount of funding from the FSW and the amount of your contribution.
Readjustment of charges (Nachverrechnung)
If charges in your personal data, e.g. a change in the level of your nursing care allowance or your income, also affect your share in the cost of the services you receive, your charges will be readjusted accordingly.
Your account Information (Ihre Kontoinformation)
If you have any outstanding payments on your account, we will enclose a current statement of your account.
Payment date (Fälligkeitsdatum)
The payment date indicates when the relevant amount is or was due to be paid.
Amount of contribution (Vorschreibungsbetrag)
Here you will find the amount of your contribution for the stated period.
Status (Status)
This column shows you the current status of your notification, e.g. current notification, payment reminder, payment by instalments.
Outstanding amount (Offener Betrag)
This is the amount which you still have to pay.
If you have any questions about your contribution towards the cost of your care services, please call us at 01/24 5 24. We are available daily from 8:00 a.m. to 8:00 p.m.